Privacy Policy


Privacy policy

Field 18 is committed to protecting your privacy. Any identifying information we collect is used solely to process your orders and to service your Field 18 account. Outside of processing your orders and servicing your Field 18 account, email addresses and other personally identifying information you have submitted to complete an order, create an account or join our newsletter will never be shared with any third party for any reason. Newsletter subscriptions are easy to manage in the My Account section of the site, and you may unsubscribe from the newsletter at any time with immediate effect.

The Privacy Policy below sets out in further detail how we store, manage and use your personal information. By using the Field 18 website and sharing your personal information, you are accepting and consenting to this Privacy Policy. Please read this Privacy Policy carefully and in its entirety. The Privacy Policy may be updated from time to time, and any future versions then in force will be available here in the Privacy Policy section of the Field 18 website.

The data controller in respect of the Field 18 website is Field 18 LLC, 516 S Reilly Road, Fayetteville, NC 28314, USA. You can contact the data controller by sending an email to

Information We Collect About You

Each time a user visits the Field 18 website, certain use and navigation information is collected by our servers. This information may include the number, frequency and duration of visits to each web page, as well as browsing activity within a page, which information we use to improve the content and navigation features of the Field 18 website.

We also employ “cookies” on the Field 18 website. Cookies are small pieces of information that our server places on a visitor’s hard drive to enable that user to access all features of the Field 18 web site. For example, we place a cookie on your computer when you visit the Field 18 website. The next time you visit the Field 18 website using the same computer, our server will recognize the cookie and your user account.

If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of the Field 18 website or other services may not work optimally if you delete or disable cookies.

We collect personal information about you when you provide it to us, such as through your use of the Field 18 website and its features, when you contact us by e-mail, phone, in writing or via social media, when you order products and by any other means by which you provide personal information to us. The type of information we collect about you may include the following kinds of information: your name, e-mail address, postal address, phone number, payment information (e.g. your credit card details and billing address), information about your computer (e.g. your IP address and browser) and information about how you use the Field 18 website (e.g. which pages you have viewed, the time you viewed them and what you clicked on). Please note we do not collect geographical information (e.g. location data) if you browse the Field 18 website with your mobile device. 

Information we obtain from third parties will generally include your name and contact information, but may include any additional information including some or all of the types of information set out in the list above. We may also obtain personal information about you from certain publicly accessible sources, including (but not limited to) online customer databases, third party lists and directories, social media, websites and other publicly accessible sources.

How We Use Your Personal Information

Field 18 will use your information to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the website (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations and, more generally, to service your Field 18 account.

We maintain a record of your purchase history, product interests, usage of the Field 18 web site and whatever other information might enable us to improve your shopping and browsing experience.

Field 18 does not sell or otherwise provide your e-mail address to third parties. Field 18 does not share your credit card information with third parties, except for the purpose of processing your order payment and as required by law.

How We Aggregate Data for Website Statistics

Data is collected and aggregated to monitor user trends on the Field 18 website. We collect analytical data such as traffic patterns and page views that show how visitors interact with the Field 18 web site as well as product sales and user purchases over time; however, this data is aggregated and/or anonymized and does not personally identify specific website users. In addition, the Field 18 website may utilize pixel tags or other tracking technologies to help us improve web site navigation and content delivery.

How We Share Information with Third Parties

We may provide your personal information to companies that provide services to help us process your orders and to service your Field 18 account; for example, we must send your payment information (e.g. your credit card details and billing address) to a payment processor in order to collect payment for your order, and we must provide your name and postal address to postal or parcel carriers in order to deliver your orders. These companies are authorized to use your personal information only as necessary to provide these services to us. 

In addition, we may provide aggregate data and web site statistics, as described in the preceding section, to third party affiliates who have referred you to us; however, such information is aggregated and/or anonymized and does not personally identify specific website users.

We strictly do not share your personally identifiable or your non-personally identifiable information with any third party advertisers or their related services.

We may share your personal information to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by Field 18, whether or not a response is required by applicable law, to enforce the Field 18 Terms of Service (available separately on the Field 18 website) or to protect our rights.

Information Security

We employ physical, electronic, and administrative measures to protect your personal information. These measures help Field 18 to prevent fraud and unauthorized access to your account, as well as to maintain data accuracy: for example, your password is fully encrypted and cannot be accessed by any person. In addition, we use professionally reasonable efforts to block access to your personal information from Field 18 employees (except those with a need to know in order to fulfill your order or otherwise service your account) and corporate partners.

Access to Information

You have the right to request access to the information we have stored about you. You can do this by contacting us at In response to such a request, we will provide you with a copy of the data we have about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy to you electronically, unless your request expressly specifies a different method.

If you believe that the information we have about you is incorrect, you can contact us to update it at

If at any point you wish for Field 18 to delete information about you, please submit your request to Please note that any request to delete information we have stored about you will result in permanent deletion of such information, and you will lose access to your account and will have to re-register in order to purchase products or use our services in the future.

International Privacy Laws

If you are visiting our website from outside of the United States, please be aware that you are sending information (including personal data) to the United States, where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your personal data will at all times be governed by this Privacy Policy.

Use of Web Site by Minors

The Field 18 website is not created for or intended to be used by children, except those who have their parents’ permission. We do not believe children are interested in the Field 18 website and do not knowingly collect information from children under eighteen years of age, except where a parent has authorized the release to us of information. If you are a parent or guardian and think we have unauthorized information about your child, please contact us at

Modification of Policy

Field 18 may modify this Privacy Policy at any time. Please check back often to review any modifications that may have been made.  The most current version of the policy will govern our use of your information and will be available at By continuing to access or use our website after changes to this Privacy Policy become effective, you agree to be bound by the revised Privacy Policy.

If you have any questions, comments or concerns about our Privacy Policy, please contact us at